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FAQ & Troubleshooting
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FAQ & Troubleshooting
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Limitations
Type | Limitation (with explanation)
Default / RAG / Copied output is in Markdown format -- When ReAct copying responses from a Conversational Agent, the (Conversation text is automatically copied in Markdown formatting. Agent)
Default Table output parameters work best with Automation Agent GPT‑4o‑16K -- For optimal accuracy and formatting when returning table data, use the GPT‑4o‑16K model in automation mode.
Default / RAG / Language restriction for file processing -- ReAct On‑demand document ingestion currently supports English‑language files only.
ReAct Structured action inputs required -- In the Experience configuration, both Action and Action Input must start with to define structured parameters; natural language inputs are not supported.
Default / RAG / No direct file import from Google Drive / ReAct OneDrive -- Files must be uploaded manually to the platform; direct linking from external cloud storage is not yet supported.
Default / RAG / Maximum file size limits -- Document files must ReAct be under 20 MB and images under 5 MB to be processed successfully.
Default / RAG / Unsupported file security features -- Encrypted, ReAct zipped, or password‑protected files cannot be processed.
Default / RAG / Supported formats only -- File ingestion ReAct supports PDF, PNG, JPEG, TIFF, DOCX formats.
Default / RAG / Logprobs only on Azure GPT‑4o models -- ReAct Confidence scoring is available only on Azure GPT‑4o models, limiting debugging and analysis capabilities for other models.
RAG / ReAct Vision models max 20 images -- Image‑enabled models process only up to 20 images per query, limiting multi‑image analysis capabilities.
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List of Agent Add-ons
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Guardrails - Toxicity Detection
What it does: This add-on enables advanced content filters to identify and mitigate toxic, harmful, or inappropriate content. It actively screens both user inputs and agent-generated responses.
Consideration: Overly lenient settings may allow harmful or biased content; configure filters carefully to uphold safety and respect.
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Conversation Starters
Provides an initial set of suggested questions or topics to help the user begin an interaction with the Digital Expert, guiding them toward relevant areas of inquiry and reducing the effort needed to formulate a first request.
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Follow up questions
Suggests up to three relevant follow‑up questions after a user query to guide deeper engagement and exploration.
Example in Purple Fabric: After a user asks "Show me last quarter's sales performance," the agent might suggest:
"Would you like a breakdown by region?"
"Do you want to compare with the previous year?"
"Shall I highlight the top‑performing products?"
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Traces
Lets you see the detailed steps the agent took to arrive at its answer, shown directly in the response.
- Note: This only controls whether the trace steps are visible to you. Purple Fabric always keeps a full, permanent record ofevery action for audit and compliance, even if traces are not shown.